How does the rental process work?

You may place your order over the phone with a customer service agent who will guide you through the rental process. Once we determine your linen needs we will e-mail you a quote. If you agree with the quote it will become your rental order and will simply require a signature of approval. Upon returning your signed rental order we will also ask you to print and sign our rental agreement and fax or scan and e-mail all three forms back to us.

A $50 deposit is required for orders $200 or less and a $100 deposit will be required for orders greater than $200. Deposits are made by credit card (see below), Money Order, Personal Check or Cash to finalize your order. Your final guest count and payment will be due two weeks prior to your event date by credit card on file or money order. We recommend you reserve your linen order at least 3-6 months in advance to ensure the availability and any applicable special pricing; however, don’t worry too much if you have not booked in advance we can accommodate most orders up to three weeks prior to an event date.

Payment Options

Credit Card, Money Order, Cash or Personal Check. On orders placed 30 days or less prior to event, personal checks will NOT be accepted. A $50 deposit is required for orders $200 or less and a $100 deposit will be required for orders greater than $200.

 

$50.00 Deposit
$100.00 Deposit

Order Policy

Unique Linens WILL NOT reserve any linens until both the initial Deposit AND a signed Rental Agreement are received by mail, email or fax.

Unique Linens Floral Reservation Form.p
Adobe Acrobat Document 84.3 KB
Unique Rental Floral Agreement-We Do It
Adobe Acrobat Document 37.0 KB
Unique Rental Floral Agreement- UPickUp
Adobe Acrobat Document 37.1 KB

Required Forms

Frequently Asked Questions & Answers

What size linen do I need for my tables?

Typical sized tables are as follows:

Round Tables:

•60” Table *Seats 8 requires a 120” Round Tablecloth-to the floor *use a 90" Square or Round Overlay.

•72” Table *Seats 10 requires a 132” Round Tablecloth-to the floor *use a 90” Square or Round Overlay

Square Tables:

  •48” Square *Seats 4 Requires a 108” or 120” Round Tablecloth or a 72” Square Overlay

Banquet Tables:

•6’ Banquet *Seats 6-8 and requires a 90” x 132” Banquet Tablecloth-to the floor

Note: Skirting needed for a 6’ Banquet Table (1)14’= 3 sides or (1)14’+ (1)7’= 4 sides. (1) 60” x 120”

Banquet Tablecloth is recommended in order to cover the top of the table when using skirting to cover the sides.

•8’ Banquet *Seats 8-10 and requires a 90” x 156” Banquet Tablecloth-to the floor

Note: Skirting needed for an 8’ Banquet Table (1)14’= 3 sides or (1)14’ + (1)7’= 4 sides. (1) 60” x 120”

Banquet Tablecloth is recommended in order to cover the top of the table when using skirting to cover the sides.

What size chair cover do I need?
To ensure you receive the correct size chair covers we will need to know whether the chair you will be using is a metal folding chair, a wooden folding chair, stackable banquet chair, etc. Most venues classify their chairs as “standard”, but we recommend you take measurements to insure a proper fit. You may also e-mail a photo of the chair along with measurements to info@uniquelinens.net, so we can better assist you with your final selection.  When measuring the chair, you will want to measure the width of the back of the chair and record the widest point. Also record how tall the chair is from the top of the back of the chair to the floor and the shape of the back of the chair.

Note: Does the chair have a rounded top, square top, etc.? We are also happy to mail a sample chair cover to you for the regular rental rate plus shipping and return shipping so you can guarantee the fit. Please call our office to place your chair cover sample order.

How will my rental order be delivered?
Customers in the Orange, Osceola, and Seminole County areas will receive our local/extended local delivery service at a date and time that is agreed upon when placing your order. 

Customers requiring shipping: You will receive a tracking number via email from UPS as soon as your order leaves our warehouse and you are guaranteed to receive your package the day before your event.

How much will my delivery or shipping cost?
Local delivery and pick up in the Orlando area typically runs $45.00 round trip depending on the exact location.

Customers requiring shipping: Shipping is based upon the total weight of your order, address and zip code.  No sales tax is payable when shipping outside of the State of Florida..

When do my rental items need to be returned?
If your linens were delivered locally we will return to pick them up following your event. Please do not launder, simply place the linen and /or chair covers in the bags that were provided free of food and debris ready for pick up. Please follow the additional delivery and pick up instructions that will be given to you upon delivery.

Customers requiring shipping: Please be sure to schedule your pre-paid UPS pick-up for the business day following your event, which in most cases is a Monday, or you may drop off your order at any UPS location. Please make sure your linens are dry and free of all food and debris as early as 8am and follow the return procedure that was included in your shipment. Be certain to affix the return labels securely; UPS cannot pick up your bags or boxes without return labels. If you have misplaced your return labels we will email you a label that you may print. It is imperative that you are given a return receipt by the UPS driver or UPS drop off location for your records. Once your order is returned to us, it will be inspected and counted. If there are any missing or damaged items we will notify you. Please follow the additional return shipping instructions that will be included with your package.

Do I need to press my linens and chair covers when I receive them?
No, you do not need to press our linens because our chair covers are wrinkle free. In fact, we kindly ask that you do not re-press our linens to avoid any possible heat damage.

If you are receiving our local/extended local area delivery service, your linens and chair covers will show up pressed.

Customers requiring shipping: It is true your items will be in a box and are subject to wrinkling; however, we do our very best to package your linens and/or chair covers in a way that minimizes deep set wrinkles and creases.